SANDPOINT— Intermax Networks today announced the completion of their first phase of Fiber
Optic cable construction into downtown Sandpoint. Sandpoint has been underserved for fiber access
due to geography and the high cost of building infrastructure for many years.
Fiber optic networks have largely replaced copper wire or coaxial communication networks over the
last 10 years as the core transmission vehicle to carry large amounts of data with high speeds and
low latency. This is important for businesses whose transactional needs often include virtual
private networks, VoIP, and large video transmissions.
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Intermax has added a new client database and account management system that will be a benefit to customers and Intermax alike. This will allow you access to your account online to manage your payments and account information. This portal will be adding functionality to manage your own email accounts, access your VOIP settings, and ultimately to track your usage and monitor your network health.
We've sent an email to customers letting them know about how to access the new portal and information on setting up their accounts. That can happen at any time using the email account we have on file as the primary account holder.
For safety and security reasons we are not sending any credit card or ACH payment information by email, and are asking you to update that payment information to the most current account for you. Regardless of how you have been paying thus far, we encourage ACH (or direct payment from your bank account) as the most secure transaction and the best way to reduce the incr ...
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Intermax is Hiring! We are searching for a management level people person to manage technical customer support calls with existing customers, and drive our growing Internet Service Provider business. The best candidate will be one who is naturally good-natured, communicates effectively, speaks clearly in person and on the phone, writes well, and cuts through problems to get to core resolutions.
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SENIOR NETWORK ENGINEER
Intermax Networks is a growing technology company in the data transport/ISP sector. Company has experienced 30% growth each of the last three years – even in the tough economic conditions. We currently have a full time job opportunity for a Senior Network Engineer who is an exceptional individual with at least 5 years of demonstrably successful network engineering experience.
Essential Duties & Responsibilities:
This person assists in the administration of a large and growing WAN with redundant upstream providers, partners, and ever-evolving needs and technology. This position is located in Coeur d’Alene, Idaho and the successful candidate must live here, be willing to commute here from less than 30 minutes distance, and/or be willing to relocate here.
Strong proficiency and hands on experience is required in several of:
· OSPF / BGP / iBGP and Internetworking
· &# ...
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From Wireless Week:
The FCC's decision yesterday to revamp its $8.7 billion universal service fund (USF) could provide more government funding for mobile broadband in rural areas without high-speed Internet access.
The agency's overhaul of the fund will cut federal financing of legacy landline telephone services to increase support for fixed and mobile broadband Internet services.
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Last week we had a "soft launch" of our Intermax Networks website! Today I'm rolling it out more publicly to you, our customers. I wanted to draw your attention to some of the elements in the new site that will help you as an Intermax customer.
CUSTOMER CENTER
With a direct link to your Intermax email, a new KnowledgeBase, the ability to submit a support ticket request online, the new Customer Center will grow into a vital place for you to stay in touch with us and let us know how we are doing.
WHAT'S NEW
This section will be a quick way for you to get engaged with what's happening in our world and how it affects you.
TELLING OUR STORY BETTER
Obviously websites are about marketing. In making the switch to a new platform and new back-end tools, we will be able to communicate more effectively with our neighbors who are interested in high speed internet service and add to the Intermax family of customers.
COMING SOON...This new website platform will allow us to add a few key elements in support ...
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Cybersecurity "SuperTrojans" Alert
Security experts warn that a new "supertrojan" is lurking in the cyber shadows, which may make ordinary viruses seem as harmless as the common cold.
The two most forbidding pieces of spyware on the Net have James Bond-worthy names: SpyEye and ZeuSTwo. Once competing tools for cybercrooks, now they’re teaming up to form a hybrid being hailed as SpyZeuS -- and security analysts warn companies and users to be on their guard.
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Q: How do I choose an internet provider for my home?
A: The first question is "can I get service at my house?" If the answer is yes, then the next criteria is speed of the service. If you are happy with the performance, then the next criteria might be price. And, layered over all this is reliability.
Q: What service can I get at my house?
A: If you are in a rural area, you usually have two types of service from which to choose - private microwave service from InterMax and service from either one of two satellite service providers - HughesNet or Wild Blue. In the more densely populated areas like Coeur d'Alene, Hayden, Post Falls, or Rathdrum, you might be able to buy DSL service from the phone company (Verizon), or cable data service from the cable TV supplier (Time Warner).
Both DSL and the cable service are absolutely "location specific" to populated areas. Some cell phone companies are also promoting "broadband cards" for your laptop. This service runs on the cell phone network and offers at best the same reliability as your cell phone. Think about how you have come to tolerate dropped calls and service "holes" with your cell phone. That quality of service may not be suitable for your internet connection.
Satellite service - HughesNet and Wild Blue - this is a connection to a satellite 22,000 miles out in space much like a TV satellite connection. It is a satisfactory alternative for TV because the signal just comes down to your house in a stream and time delays caused by distance don't matter. In the internet use of this technology, the signal begins as an inquiry from your computer, goes up 22,000 miles to the satellite, is processed by the computers in the satellite, then goes down to earth another 22,000 miles with your inquiry. Then your inquiry goes over the earthbound internet system to get your answer, then back over the earth system to the outbound satellite system, then up 22,000 miles to the satellite, processed there again, then down 22,000 miles to your computer. Whew... are you tired yet? It is like driving to Spokane via Los Angeles. So while the service is slow, and is sometimes sporadic, it is faster than dialup and if it is all you can get, it becomes your best choice.
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Contact Mike Kennedy, 208-762-8065, ext. 11
mkennedy@imaxmail.net
August 2010, (Coeur d’Alene, Idaho) - Intermax Networks, the largest independent high-speed internet provider in North Idaho, announces the release of Intermax Voice, a new Digital Phone Service.
With Intermax Voice, anyone with a high speed internet connection can add phone service with a local phone number and free long distance. Local residents interested in cutting costs on home and business phone service will be excited to see the addition of a new competitor in the North Idaho marketplace.
Digital phone service is incredibly easy to set up, as customers simply connect the Intermax-provided phone adapter between their internet connection and their existing phone handset. Customers can be up and running in literally minutes, saving in some cases more than 50% on their phone bills with free long distance and all the services they’ve come to expect with traditional more expensive copper-line phone service.
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For the past six years people have referred to it as Spokane’s HotZone. Within a year or so, it could be the Spokane HotZone Museum. City and business leaders started the free wireless Wi-Fi area in 2004, eventually creating a 100-square-block area across downtown Spokane.
Find Out More! - http://www.spokesman.com/stories/2010/jun/01/hotzone-cooling-down/
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